At Ezra Voice, we are committed to ensuring that your orders are delivered safely and on time. Please review our Shipping Policy below for details on delivery methods, timelines, and payment options.

1. Order Processing

• Orders are typically processed within  1–3 business days after confirmation.

• Processing times may vary during high-demand seasons, holidays, or due to unforeseen circumstances.

2. Shipping Methods & Delivery

• We partner with reliable courier and logistics providers to deliver your orders.

• Delivery times depend on your location and may take approximately  3–7 business days for local shipments and 7–15 business days for outstation deliveries.

• Customers will be notified via email or SMS (if applicable) once their order has been dispatched.

3. Payment Method – Cash on Delivery (COD) Only

• Ezra Voice does not accept electronic payment methods (such as credit cards, debit cards, UPI, bank transfers, or online wallets).

• All orders must be paid for using Cash on Delivery (COD) at the time of delivery.

• Please ensure that you have the exact amount available as our delivery partners may not always carry change.

4. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout before you confirm your order.

• Any additional duties, customs fees, or regional surcharges are the responsibility of the customer.

5. Delays & Unforeseen Issues

• While we strive to meet estimated delivery times, delays may occur due to weather, logistics issues, or other factors beyond our control.

• Ezra Voice is not liable for delays once the order has been handed over to the courier partner.

6. Undeliverable Orders

• If a delivery attempt is unsuccessful due to incorrect address, unavailability, or refusal to pay, the order will be returned to us.

• Re-delivery may incur additional shipping costs, payable by the customer.

7. Order Tracking

• Tracking details (if available) will be shared with you once your order has been dispatched.

8. Contact Us

For any questions regarding shipping, please reach out to us:

📧 [email protected]